John has a problem…
Sitting down to write an email is hard. He’s finding it overwhelming. Where does he even start?
Who do I write to? Who can help me? Should I even bother? Who will listen?
John flounders…
Where should he go with his problem? How am I gonna say that to a stranger face-to-face? It’s really embarrassing!
John flounders…
We've found a better way
We do it by using an interface they already know, in a context they’ve grown up with. Our students live on their smartphones, and use real time chat in every other aspect of their lives. So instead of asking them to come to us, we go to them.
John unlocks his phone and opens University Assistant.
In two taps he’s starting a conversation.
Instantly, John isn’t alone. Help is at hand.
